Join Our Growing Team of Medical Transportation Staff

Valley Best Transportation would like you to become a part of our welcoming community. Together, let's help our clients with their medical needs through exceptional transportation services. Learn more about the job positions below.

Driver

Job Responsibilities

Show up to work in a timely manner
Take work orders from supervisor for client trip
Drive clients to their destinations on time
Assist clients as they get into and out of the vehicle
Report back to the supervisor when clients have been dropped off at their destination
Report traffic delays en route back to the supervisor
Report any incidents or accidents to the supervisor
Operate wheelchair lifts as needed
Adhere to company policies and protocol

Qualifications and Education Requirements

Must have previous customer service experience with a good track record of assisting customers in a thoughtful, caring, and timely manner
Must possess a valid Chauffeur's License (for at least two years) or Driving Experience Resume
Must have a clean driving record with no points
Must have a great work history with a track record of being a reliable responsible individual (must provide references from the previous employer(s)
No criminal record within the last seven years

Dispatcher

Job Description

Our dispatchers will communicate with various fleet drivers (VBT and Veyo Contractors) regarding timely and professional service provided to AHCCCS (Arizona Health Care Cost-Containment Services), CPS (Child Protective Services), DES (Department of Economic Security), and much more.

The members have been qualified for non-emergency medical transportation to appointments at various facilities (counseling, dental, dialysis, emergency rooms) across Arizona.

Responsibilities

Choose daily routes for drivers
Communicate routes to drivers
Answer incoming calls
Research customer concerns
Provide excellent member service
Communicate directly with drivers
Communicate vendor and passenger concerns to the owner
Responsible for maintaining accurate, up-to-date, and useable information in our systems

Compile, verify the accuracy, and sort information according to priorities to prepare source data for computer entry
Review data for deficiencies or errors, correct any incompatibilities if possible, and check the output
Apply data program techniques and procedures
Generate reports, store completed work in designated locations, and perform backup operations
Respond to queries for information and access relevant files
Ensure proper use of office equipment and address any malfunctions

Requirements

2+ Years Dispatcher Experience
Computer experience
Good communication skills

Apply Today at Valley Best Transportation

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Required Documentation

Resume
Driver's License
Social Security Card
FBI Fingerprint Card
Background Check
National Sex Offender Registry Check
Drug Screening/Test
36-Month MVD Record

Defensive Driving School Certificate
State Department of Transportation Physical Exam Report
CPR/First Aid Training Certificate
APS Registry Review Attestation
AZ Driver Training Checklist
Driver Compliance Communication
HIPAA Training Certificate
LEIE Exclusion